Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to flag a new crypto casino for us to look at? Here's how to reach the Bitcoin Casinos team, and what you can expect once you do.
The Best Way to Contact Us
Email is the most reliable route for anything related to our reviews of bitcoin and crypto casinos, including sites operating outside the US. We read every message that comes in and try to respond within two working days. Send your note to [email protected] and, where possible, mention which page or casino your message relates to — it helps us route it to the right person and reply faster.
What We Can Help With
We cover a broad range of topics on this site, from coin support and payout speed to licensing and no-KYC verification. Common reasons readers get in touch include:
- Review accuracy — if a bonus term, wagering requirement, or licensing detail on one of our pages looks out of date, tell us. Crypto casino terms change often, and we would rather correct it than leave it wrong.
- Site suggestions — if there's a crypto casino you think deserves a closer look, let us know which one and why.
- General questions — about how a specific site handles deposits, withdrawals, or verification, or how our editorial rankings work.
- Partnership or media enquiries — if you represent a casino brand or a relevant business and want to discuss working with us.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, please say so in your message. We take this seriously and will point you towards support resources rather than treat it as a routine enquiry.
What Happens to Your Message
Every message is read by a real person, not an automated system. We aim to reply within two working days, though this can stretch slightly during busier periods. If your enquiry needs input from more than one person on the team, we will let you know that a fuller answer is coming rather than leave you waiting without a word.
We cannot offer legal, tax, or financial advice through this contact form. If your question touches on tax treatment of crypto gambling winnings or the legal status of offshore casinos in your specific state, we would point you towards a qualified professional rather than give a definitive answer ourselves — the same standard we hold to across the site.
Before You Write In: A Few Things to Know
Because a lot of readers write in with similar underlying questions, a couple of quick clarifications up front can save time:
- We rank and review crypto casinos editorially, based on our own research into coin support, licensing, payout speed, and bonus terms. Commission from any listed operator never buys a better position on our rankings.
- Every crypto casino we cover operates offshore, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. Play at any of them is a personal decision that sits in a legal grey area for US players, and it is worth checking your own state's rules before signing up.
- These sites are for players aged 18 or older, or 21 where a site or state requires it. We do not write for, or knowingly to, anyone under that age.
If You Need Support Beyond This Site
If gambling has stopped feeling fun, or you are worried about your own play or someone else's, the National Problem Gambling Helpline is available at 1-800-GAMBLER. This is independent of any casino we review, and it is worth knowing that offshore crypto casinos often do not offer the same self-exclusion tools or player protections as state-regulated US operators. If your message to us touches on this, we will treat it with the seriousness it deserves and won't just redirect you to a generic reply.
Keeping Our Content Honest
This site relies partly on reader feedback to stay accurate — bonus terms, licensing details, and payout speeds at crypto casinos shift more often than most other industries we could cover. If something you read here does not match what you experienced or found elsewhere, we genuinely want to know. Thanks for taking the time to reach out.